Terms of Service

Effective Date: August 5, 2026

Last Updated: August 5, 2026

Welcome to the website of Alexandra P. Nataloni, LMHC ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of this website (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use this Site.

Website Purpose & Medical / Crisis Disclaimer

  • Information Only: The content provided on this Site, including text, graphics, blog posts, images, and other materials, is for informational, educational, and promotional purposes only.

  • No Therapist-Client Relationship: Using this Site, submitting a contact form, requesting information, or booking an initial consultation does NOT establish a professional therapist-client relationship with Alexandra P. Nataloni, LMHC. A therapist-client relationship is only formed after a formal intake assessment, a mutual agreement to enter into therapy, and the execution of signed clinical consent forms.

  • Not Medical or Emergency Advice: The content on this Site is not intended as a substitute for professional mental health diagnosis, treatment, or clinical advice.

CRISIS NOTICE: If you are experiencing a mental health emergency, suicidal thoughts, or are in immediate danger, do NOT rely on this website or online contact forms. Please call or text 988 (the Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room immediately.

Scope of Services & Telehealth Jurisdiction

  • Licensure: Alexandra P. Nataloni, LMHC is a Licensed Mental Health Counselor licensed to practice psychotherapy in the Commonwealth of Massachusetts.

  • Geographic Limitations: Telehealth mental health services are strictly governed by state licensing laws. Clinical mental health services are provided only to individuals who are physically located within the Commonwealth of Massachusetts at the time of their session.

  • Website Accessibility: While this Site may be accessible worldwide, the clinical services described are restricted to residents or individuals physically located in Massachusetts.

Intellectual Property Rights

Unless otherwise noted, all content, design, branding, text, graphics, logos, images, and code on this Site are the intellectual property of Alexandra P. Nataloni, LMHC and are protected by applicable copyright, trademark, and intellectual property laws.

  • Permitted Use: You may view, download, or print single copies of material from this Site solely for your personal, non-commercial use.

  • Restrictions: You may not modify, reproduce, republish, distribute, sell, or license any content from this Site without prior explicit written permission.

Prohibited Uses

By using this Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of local, state, or federal laws.

  • Attempt to gain unauthorized access to any portion of the Site, server, or underlying systems.

  • Transmit viruses, malware, or other destructive code.

  • Use automated tools (bots, scrapers, crawlers) to extract data without explicit authorization.

  • Submit false, misleading, or deceptive information through inquiry or contact forms.

Third-Party Links & Services

This Site may contain links to third-party websites, booking systems, or resources (such as secure client portals, payment processors, or external resources).

  • We do not control or endorse external websites and are not responsible for their content, availability, or privacy practices.

  • Your interaction with third-party sites is governed entirely by the terms and policies of those respective third parties.

Limitations of Liability & Disclaimer of Warranties

  • "As-Is" Basis: This Site and its contents are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement.

  • No Guarantee: We do not warrant that the Site will operate uninterrupted, error-free, or free of security vulnerabilities or viruses.

  • Limitation of Damages: To the fullest extent permitted by law, Alexandra P. Nataloni, LMHC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this Site.

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any legal action or proceeding arising out of these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Massachusetts.

Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following any updates constitutes acceptance of those changes.