Acceptable Use Policy

Effective Date: August 5, 2026

Last Updated: August 5, 2026

This Acceptable Use Policy ("Policy") outlines the rules, guidelines, and restrictions governing your access to and use of the website and online services of Alexandra P. Nataloni, LMHC ("we," "us," or "our").

By accessing or using our website (the "Site"), submitting inquiries through our forms, or interacting with our online resources, you agree to comply with this Policy.

Purpose and Scope

Our website is designed to provide information about our virtual psychotherapy practice, share educational resources, and allow prospective or existing clients to connect with us. This Policy applies to all visitors, users, and others who access or use the Site.

Prohibited Conduct

When using our Site, you agree not to engage in any of the following prohibited activities:

  • Unlawful Activities: Using the Site in any way that violates any applicable federal, state, local, or international law or regulation (including privacy and telehealth licensing laws).

  • Harmful Content: Uploading, transmitting, or distributing any content that is unlawful, defamatory, obscene, harassing, threatening, hateful, or discriminatory.

  • Security Breaches: Attempting to probe, scan, or test the vulnerability of the Site, or breaking security or authentication measures without proper authorization.

  • Malicious Transmission: Distributing viruses, worms, trojan horses, malware, logic bombs, or any other material that is malicious or technologically harmful.

  • Automated Extraction: Using any automated system, robot, spider, scraper, or offline reader to access the Site or extract data, content, or contact information without our express written permission.

  • Impersonation: Impersonating or attempting to impersonate Alexandra P. Nataloni, LMHC, another clinician, a practice employee, another user, or any other person or entity.

  • Interference: Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability.

Communication & Contact Form Rules

When using our online contact forms, scheduling features, or inquiry channels, you agree that:

  • You will provide accurate, current, and truthful information.

  • You will not submit sensitive protected health information (PHI) or detailed clinical descriptions through unencrypted general web forms. (Secure client portals should be used for confidential clinical communication).

  • Crisis Notice: You will not use website contact forms to report mental health emergencies, crises, or urgent treatment needs.

Enforcement and Violations

When we become aware of a potential violation of this Policy, we reserve the right to investigate and take appropriate action, which may include:

  • Restricting, suspending, or terminating your access to the Site.

  • Removing or editing any content submitted improperly.

  • Reporting any unlawful activity to law enforcement or relevant regulatory authorities.

Changes to This Policy

We may update this Acceptable Use Policy from time to time at our sole discretion. Any modifications will be posted directly on this page with a revised "Last Updated" date. Your continued use of the Site following any changes indicates your acceptance of the updated terms.